Appendix: Questionnaire for Interviews

Part 1: Respondent Profile

1. Name of organization:
   Street address:
   City and postal code:
   Phone:
   Fax:

2. Name of respondent:
   Position:

3. Type of organization (e.g. environmental business, government, expert):
   • Environmental Business
   • Research & Development Institution
   • Government
   • Other (specify):

4. When was your organization established (which year)?

5. How many employees work in your company?

6. Please indicate approximate annual revenues from your organization's environmental activities (in thousands of USD):

7. Where is your main office located?
   • Capital
   • Other major city
   • Small town

8. What is the geographic scope of your organization's operations? If active in all areas, please indicate the distribution of operations:
   • Local/provincial level      approx._____%
   • Nationwide/whole country      approx._____%
   • International      approx._____%

9. What is your area of environmental expertise or specialization (check all that apply)?
   • Air
   • Water and Wastewater
   • Noise, Vibration, and Industrial Health and Safety
   • Energy
   • Waste Management
   • Other (specify):____________________

Part 2: Overview of the Market and Project Opportunities

1. What are five major environmental problems in your country in your area of environmental expertise? (Please be specific)

   Area of Expertise; Description of the Problem; Expected Duration; Geographic Location

2. What major environmental projects is your organization currently working on, or planning to work on in the near future? (please describe in as much detail as possible)

3. What are the major environmental technology fairs or exhibitions in your country?

   Name of the Fair or Exhibition; City; Approximate Date; Focus

4. Which organizations or agencies collect or provide information about environmental project opportunities (e.g. state agencies, local government offices, central environmental protection fund, commercial information centers, etc.)?

   Environmental Sector; Organization Name and Address; Contact Name, Phone and Fax

5. When purchasing environmental technologies, how do you learn about available products, and where do you find information about potential suppliers? (please describe in as much detail as possible)

Part 3: Demand for Environmental Technology

1. Within your area of expertise, rate in the attached table the demand for specific environmental technologies. Please use the following scale:

   5 - highest, and rapidly growing demand
   4 - high demand, likely to grow
   3 - moderate slowly growing demand
   2 - low demand, will not grow
   1 - very low and decreasing demand
   blank - no opinion

   AIR	Ambient Air	Gaseous Emissions
   Air sampling/laboratory analysis
   Continuous-basis monitoring
   Air pollution control/flue gas purification equipment (e.g. filters, scrubbers)
   Gas detection/warning devices
   Emission abatement/cleaner production (e.g. low emission burners)
   Instrumentation and process control/software

   WATER AND WASTEWATER	Surface and Ground Water	Potable (Drinking) Water	Municipal Wastewater	Industrial Wastewater
   Monitoring
   Sampling/laboratory analysis
   Construction of collection/supply networks
   Inspection and reconditioning of existing supply and collection networks
   Standard physical, chemical, and biological treatment processes
   Advanced (tertiary) treatment processes (e.g. UV/ozonation, activated carbon, phosphate removal, reverse osmosis)
   Sludge treatment and disposal
   Pollution prevention/waste minimization
   Water recycling and reuse
   Spill control and containment/clean-up
   Quality restoration and decontamination
   Instrumentation/process control/software

   WASTE MANAGEMENT	Municipal Solid Waste	Industrial Waste	Hazardous Waste	Radioactive Waste
   Waste collection/transportation and storage
   Sample analysis/waste characterization
   Site monitoring
   Landfill disposal
   Incineration
   Composting/biomass conversion
   Pollution prevention/waste minimization
   Recycling/resource recovery
   Spillage control/decontamination
   Site remediation/clean-up of contaminated land

   ENERGY	Energy and Power Generation	Other Industrial Sectors (e.g. Manufacturing, Chemical)
   New/efficient energy and heat generation systems
   Retrofitting/rehabilitation of existing systems
   Process management and control (e.g. boiler tune-up, fuel efficiency optimization)
   Heat recovery and energy savings (e.g. insulation)
   Alternative/renewable energy systems (e.g geothermal, biomass, solar)
   Alternative (non-CFC) refrigerants
   Instrumentation

   NOISE, VIBRATION AND OHS	Noise and Vibration	Occupational Health and Safety
   Instrumentation/measuring and control devices
   Protection equipment
   Abatement (insulation, absorbing)
   Electromagnetic field exposure

2. Based on your experience, who are the major end-users of environmental technology? (e.g. transport, mining, municipal services, research institutes, chemical industry, manufacturing, energy and the power generation sector, etc.)

   Category	End-user by Sector
   Air:
   Water and Wastewater:
   Waste:
   Energy:
   Noise, Vibration, and OHS:

Part 4: Advantages and Disadvantages of Foreign Suppliers

1. In making purchasing decisions, does your organization prefer to buy domestic or foreign-manufactured environmental technology?
   • prefer domestic products
   • prefer foreign products
   • only use best-technology or best-practice criteria
   • other (specify):_____________________

2. If you buy foreign-manufactured environmental technology, do you buy from local representatives of foreign companies, or go directly to the producer abroad?
   • buy from local representative in-country
   • buy directly from the producer abroad

3. Within your area of expertise, what are the strengths of foreign environmental technologies compared to domestic products? (please check all that apply)
   • high product quality
   • low price
   • good value for money
   • available credit/funding from the foreign country
   • user-friendly and easy to operate technology
   • reliability and durability of products
   • easy to customize/adapt for the specific local needs
   • good after-sales service
   • other (specify):_____________________

4. What do you see in your country as the greatest barriers to buying environmental technologies from abroad? (please check all that apply)
   • too expensive
   • lack of reliable product information
   • products not suitable for the local conditions and technical culture
   • too little information about suppliers
   • changing environmental regulations
   • import restrictions/high customs duty
   • communication problems with a foreign supplier
   • difficult to ensure authorized technical service and maintenance
   • other (specify):_____________________

Part 5: Major Foreign Competitors in the Environmental Technology Market

1. Rank in the attached table how environmental professionals in your country perceive environmental technology from different countries:

   5 - excellent reputation
   4 - good reputation
   3 - average reputation
   2 - poor reputation
   1 - very poor reputation
   blank- no opinion

   	Your Country	Austria	Germany	France	Japan	Netherlands	Scandinavia	US	Other _____	Other _____	Other _____
   Air
   Water
   Waste
   Energy
   Noise, Vibration, and OHS

   Note: For "Other," add and rate other countries as appropriate

2. Who are the major foreign suppliers of environmental technologies in your country within your area of expertise?

   Environmental Sector; Name of the Company, City; Country of Origin; Specialization; Competitive Strengths and Weaknesses